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Terms and Conditions

Effective date: February 24, 2026

Welcome to Kolas Merch. These Terms and Conditions explain the rules for using our website and buying our products.

By using this Site, creating an account, or placing an order, you agree to these Terms.

1. Who we are

Website: Kolas Merch
Brand: KOLAS (cannabis and weed dispensary in Sacramento, California)
Contact email: support@kolasmerch.dobetterinc.com

2. Eligibility

You must be at least 18 years old (or the age of legal adulthood where you live) to place an order. By using the Site, you confirm you meet this requirement.

3. Changes to these Terms

We may update these Terms from time to time. If we do, we will post the updated version on this page and update the effective date. Your continued use of the Site means you accept the updated Terms.

4. Your account (optional)

You may be able to check out as a guest or create an account.

If you create an account:

  • Provide accurate information.
  • Keep your login details private.
  • You are responsible for the activity under your account.

We may suspend or close accounts that violate these Terms.

5. Orders and acceptance

Placing an order is an offer to buy. We may accept, reject, or cancel an order for reasons such as:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized payment
  • Shipping restrictions or address issues

If we cancel after payment, we will issue a refund to the original payment method.

6. Product details and availability

We do our best to show products clearly and accurately, including photos, sizes, and descriptions. However:

  • Colors may look different on different screens.
  • Measurements and sizing can vary by product.
  • Products may be limited edition or available for a short time.

We may change or discontinue products at any time.

7. Pricing, taxes, and promotions

  • Prices are shown on the Site and may change without notice.
  • Taxes and shipping fees (if any) are shown at checkout.
  • Promo codes and discounts may have rules (dates, exclusions, one-time use). We may end promotions at any time.

If a price is clearly wrong due to an error, we may cancel the order and refund you.

8. Payments

Payments are processed through third-party payment providers. We do not store your full payment card details on our servers.

By submitting payment, you confirm you are authorized to use that payment method.

9. Shipping and delivery

Shipping options, costs, and estimated delivery times are shown at checkout or in your order confirmation.

Please note:

  • Delivery estimates are not guarantees.
  • Delays can happen due to carriers, weather, holidays, or other issues outside our control.
  • You are responsible for providing a correct shipping address.

If a package is marked delivered but you did not receive it, contact us right away so we can help.

10. Returns, exchanges, and refunds

Our return and refund rules are explained in our Return & Refund Policy. That policy is part of these Terms.

If there is a conflict between these Terms and the Return & Refund Policy, the Return & Refund Policy controls for returns and refunds.

11. Intellectual property and branding

The Site and all content on it (including logos, product designs, images, text, graphics, and the KOLAS and Kolas Merch branding) are owned by us or licensed to us.

You may not:

  • Copy, reproduce, sell, or distribute our content or designs
  • Use our name, logo, or product images for commercial use
  • Remove copyright or trademark notices

Personal, non-commercial sharing (like reposting a product link) is fine, as long as you do not change the content and you credit the source.

12. Reviews and user content

If you post a review, photo, or other content:

  • It must be your own, or you must have permission to use it.
  • It must not be illegal, hateful, threatening, or misleading.

By submitting content, you give us permission to use it (for example, on our Site, emails, or social media) to promote Kolas Merch. We will not claim your content as ours, but we may edit it for length or clarity.

13. Prohibited use

You agree not to:

  • Break any laws while using the Site
  • Attempt to hack, scrape, or overload the Site
  • Use bots to buy limited products unfairly
  • Submit false information, fake reviews, or impersonate others
  • Use the Site to harass, threaten, or harm anyone

We can block access or cancel orders if we believe you are misusing the Site.

14. Third-party services and links

We may use third-party services (payments, shipping, analytics). We may also link to third-party websites. We are not responsible for third-party content, policies, or actions.

15. Disclaimer of warranties

We provide the Site and products “as is” and “as available,” to the extent allowed by law.

We do not promise that:

  • The Site will always be available and error-free
  • Product pages will always be perfect or up to date
  • Delivery times will always match estimates

Some states do not allow certain disclaimers. In those states, these disclaimers apply only to the extent allowed by law.

16. Limitation of liability

To the extent allowed by law, Kolas Merch will not be liable for indirect or special damages (like lost profits) related to your use of the Site or purchase of products.

If we are found liable for any reason, our total liability will not exceed the amount you paid for the specific order that caused the claim.

Some states do not allow liability limits. In those states, these limits apply only to the extent allowed by law.

17. Indemnification

If you misuse the Site or violate these Terms, you agree to cover losses or costs we face because of that misuse (including reasonable legal fees), to the extent allowed by law.

18. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Unless a different rule is required by law, any dispute will be handled in the state or federal courts located in California, and you agree to that location.

19. Electronic communications

By using the Site or placing an order, you agree that we may send you messages electronically (email or on-site notices) about your order, your account, or policy updates.

Marketing messages are optional, and you can opt out anytime.

20. Contact us

Questions about these Terms?

Kolas Merch Support
 Email: support@kolasmerch.dobetterinc.com

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